Guides
📚 Deep-dives into product management topics
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Kano Model
A step-by-step, in-depth guide to using the Kano Model to prioritize your backlog for customer satisfaction and delight
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Prioritization Techniques
An in-depth overview of 20 product prioritization techniques and a periodic table to make sense of them all.
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Customer Feedback
A collection of anecdotes, tips and advice from successful Product Managers on how to set up an effective customer feedback strategy for our products
Shorter articles
Other stuff I've written
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Priority Starts at the Top
There are a wealth of resources about prioritization methods out there (including this blog), but PMs keep struggling with it. Why is that?
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Report templates for fewer status meetings
Report templates, and guided steps to create them, so Product Managers spend less time in status meetings and more time out of the building
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Optimizing internal product communications
When we stop to think about our internal product communication strategy we can be more effective in getting the message across and spend less time doing it
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Key Best Practices for Using Customer Feedback
Key best practices for using customer feedback, drawn from conversations with 14 product leaders
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Moving from Solutions to Problems
A deep dive into why focusing on Problems helps make our jobs as Product Managers easier, and how to grow this culture among stakeholders around us.